||We provide 24/7 technical support via e-mail FREE of charge.
Please direct your e-mail to firstname.lastname@example.org
||We guarantee you we will e-mail you an answer within 24 hours, and
in most cases even within 3 hours. When reporting an issue, please,
include the following information in your e-mail:
Is the situation reproducible? If so, how?
What version of Windows are you running? For example, Windows 98,
Windows NT 4.0, etc.
What version of our product are you running? Please include the entire
"version" line from About box in your report.
If a dialog box with an error message was displayed, please include
the full text of the dialog box, including the text in the title bar.
Adding this info to your e-mail will help us to answer more precise
and in shorter time. Thank you.
||Our products are distributed as "Try-before-you-buy" software.
You download and evaluate a trial version of our product. You have
30 days to decide. If you like the software (we sincerely hope), you
should register. Otherwise, you must delete it from your computer.